How to Find a Good ABA Provider: A BCBA’s Guide for Families
By Courtney Latham, Owner & BCBA at Evner Behavior Services
Choosing the right ABA (Applied Behavior Analysis) provider for your child or loved one is a deeply personal and important decision. As the owner of Evner Behavior Services and a practicing Board Certified Behavior Analyst (BCBA), I’ve had the privilege of walking alongside many families as they navigate this process. Whether you’re just starting to explore ABA therapy or seeking a change in providers, I want to offer some guidance to help you make a confident, informed choice.
1. Look for Clinical Excellence—Not Just Credentials
A good ABA provider will, of course, have the necessary credentials: BCBAs supervising the programs, RBTs (Registered Behavior Technicians) providing direct support, and the appropriate licensure and insurance. But great ABA goes beyond the paperwork. Ask about their experience with children similar to yours. Do they use evidence-based practices tailored to the individual, or is their approach cookie-cutter?
At Evner, we believe that clinical excellence means taking the time to deeply understand your child and developing a plan that is both effective and compassionate.
2. Make Sure They Involve YOU—the Caregiver
A quality ABA provider doesn’t just work on your child—they work with your family. Parent involvement is key. You should feel like a valued member of the treatment team, not an outsider. Ask how the provider incorporates caregiver training, communication, and collaboration into their services.
We prioritize caregiver partnership at Evner because we know that real progress happens when families are empowered and supported at home and in the community.
3. Ask About Supervision and Staff Support
A well-trained and supported staff makes all the difference in service quality. Ask how often the BCBA observes sessions, what kind of ongoing training the team receives, and how concerns are addressed. High turnover or infrequent BCBA oversight can be a red flag.
Our RBTs at Evner receive frequent feedback, hands-on training, and direct support from their BCBAs. We’re committed to building a team that’s passionate, knowledgeable, and reliable.
4. Look for Flexibility and Individualization
Every child is unique—and their ABA therapy should reflect that. Be cautious of programs that promise a one-size-fits-all solution or jump straight into hours recommendations without conducting a full assessment. Good providers take time to evaluate your child’s strengths, challenges, and environment before making treatment decisions.
At Evner, we begin every case with a comprehensive assessment and develop goals that truly matter to your child and your family.
5. Evaluate Their Communication Style
Transparency, responsiveness, and respect are all signs of a strong provider-client relationship. You should feel comfortable asking questions and should receive timely, thoughtful answers. Good ABA isn’t just about data—it’s about building trust.
Our families have access to ongoing communication with their clinical team, and we are always here to listen, explain, and adapt as needed.
6. Ask About Their Values
What does the provider believe in? Do they respect neurodiversity? Are they trauma-informed? Do they promote dignity and autonomy? The culture of the company will shape the experience your child has in therapy.
At Evner, our mission is to provide compassionate, ethical, and meaningful behavior services that enhance the quality of life for the individuals and families we serve. We believe in honoring each client’s individuality and supporting them to live their most independent and joyful life.
Final Thoughts Finding the right ABA provider can feel overwhelming—but you don’t have to do it alone. Take your time, ask questions, and trust your instincts. You deserve a provider who truly sees your child, values your voice, and commits to walking the journey with you.
If you’re looking for support in Jacksonville or the surrounding areas, we’d love to talk with you. At Evner Behavior Services, we’re here to help your child thrive—in their home, school, and community.
With care,
Courtney Latham, M.Ed., BCBA
Owner, Evner Behavior Services
