Privacy Policy

Evner Behavior Services
Effective Date: March 9, 2026

Evner Behavior Services (“Evner,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us through online forms.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information when you interact with our website, including when you submit forms, request information, or contact our team.

Personal Information You Provide

You may voluntarily provide information such as:

  • Name
  • Email address
  • Phone number
  • Child’s age or service needs
  • Insurance provider information
  • Any additional information included in your message

We collect this information only to respond to inquiries or determine service eligibility.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Website usage patterns
  • Date and time of access

This information helps us improve website functionality and user experience.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve performance and understand how visitors use our website.

Cookies may allow us to:

  • Analyze website traffic
  • Improve website performance
  • Remember user preferences

You may disable cookies through your browser settings if you prefer.

How We Use Your Information

We may use collected information to:

  • Respond to service inquiries
  • Contact you regarding ABA services
  • Schedule consultations or follow-up communication
  • Improve our website and user experience
  • Maintain website security
  • Comply with legal obligations

Evner Behavior Services does not sell or rent personal information to third parties.

Sharing of Information

We may share information only in limited situations including:

  • When required by law or legal process
  • To protect the safety of individuals
  • With secure service providers that help operate our website

Any service providers are required to maintain confidentiality and protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for parents, guardians, and caregivers seeking services. We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information from a child has been submitted without parental consent, we will remove that information.

Health Information Disclaimer

Please do not submit sensitive medical or clinical information through general website contact forms unless specifically requested.

If you become a client of Evner Behavior Services, any protected health information will be handled according to applicable healthcare privacy laws.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Evner Behavior Services
Jacksonville, Florida
Contact us through the form on our website.

Notice of Privacy Practices (HIPAA)

Effective Date: March 9, 2026

This notice describes how medical information about you may be used and disclosed and how you can access this information.

Evner Behavior Services is committed to protecting the privacy of protected health information (PHI) in accordance with applicable healthcare privacy laws.

How We May Use and Disclose Health Information

We may use or disclose health information for:

Treatment

To coordinate or provide care between providers, therapists, and caregivers involved in services.

Payment

To bill insurance providers and obtain authorization for services.

Health Care Operations

For quality assurance, supervision, staff training, and business operations.

Other Situations Where Information May Be Shared

We may disclose information when required by law, including:

  • Public health reporting
  • Legal proceedings
  • Health oversight activities
  • Situations involving safety risks

Your Rights

You have the right to:

  • Request access to your records
  • Request corrections to inaccurate information
  • Request confidential communication methods
  • Request limitations on certain uses of information
  • Receive a copy of this privacy notice

To exercise these rights, please contact our office.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with Evner Behavior Services or the U.S. Department of Health and Human Services.

We will not retaliate against you for filing a complaint.

Terms of Use

Last Updated: March 9, 2026

These Terms of Use govern your access to and use of the Evner Behavior Services website.

By using this website, you agree to these terms.

Website Purpose

This website provides general information about Evner Behavior Services and our ABA therapy services.

The website does not provide medical advice or emergency services.

No Provider Relationship

Submitting a contact form or communicating through this website does not create a provider-patient relationship.

Services begin only after completion of the intake process and signed service agreements.

Emergency Notice

Do not use this website for medical emergencies or urgent concerns.
If you are experiencing an emergency, call 911 or visit the nearest emergency department.

Acceptable Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt to access restricted areas
  • Interfere with website functionality
  • Upload malicious software or code

Intellectual Property

All website content, including text, graphics, and logos, belongs to Evner Behavior Services and may not be reproduced without permission.

Disclaimer

The website is provided “as is.” Evner Behavior Services does not guarantee that the website will be uninterrupted or error-free.

Limitation of Liability

Evner Behavior Services will not be liable for damages resulting from the use or inability to use the website.

Governing Law

These Terms of Use are governed by the laws of the State of Florida.

Contact

Questions regarding these Terms may be directed through the contact form on our website.

HIPAA NOTICE OF PRIVACY PRACTICES

Evner Behavior Services
Effective Date: March 9, 2026

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Evner Behavior Services (“Evner,” “we,” “our,” or “us”) understands the importance of protecting your health information. This Notice explains how we may use and disclose your protected health information (“PHI”), your rights regarding that information, and our legal duties under applicable law.

Our Duties

We are required by law to:

  • Maintain the privacy and security of your protected health information
  • Provide you with this Notice of our legal duties and privacy practices
  • Follow the terms of the Notice currently in effect
  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your information

These duties reflect core HIPAA notice requirements described by HHS.

How We May Use and Disclose Your Information

We may use and disclose your PHI for the following purposes:

Treatment

We may use and share your information to provide, coordinate, or manage your care and services. For example, we may share information with BCBAs, RBTs, physicians, schools, or other providers involved in your care, as permitted by law and applicable authorization requirements.

Payment

We may use and disclose your information to bill and collect payment for services we provide. For example, we may share information with your health plan to obtain authorization, verify coverage, or submit claims.

Health Care Operations

We may use and disclose your information for operational purposes such as quality improvement, supervision, training, credentialing, auditing, compliance, and business management.

These treatment, payment, and operations uses are standard HIPAA categories reflected in HHS’s model notice materials.

Other Ways We May Use or Share Information

We may also use or disclose your information when the law allows or requires us to do so, including:

  • To comply with federal, state, or local law
  • For public health and health oversight activities
  • In response to court orders, subpoenas, or lawful investigations
  • To avert a serious threat to health or safety when permitted by law
  • For workers’ compensation or similar programs, when applicable
  • For law enforcement purposes, when permitted or required by law

Uses and Disclosures Requiring Your Written Authorization

We will obtain your written authorization for uses or disclosures that require it under law. You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on it.

Your Rights Regarding Your Information

You have the right to:

Get a copy of your records

You may request to inspect or obtain a copy of your records, subject to limited legal exceptions.

Ask us to correct your records

You may request that we amend information you believe is incomplete or inaccurate.

Request confidential communications

You may ask us to contact you in a specific way, such as at a certain phone number or mailing address.

Ask us to limit what we use or share

You may request restrictions on certain uses or disclosures. We are not always required to agree, except where required by law.

Get a list of certain disclosures

You may request an accounting of certain disclosures of your PHI made by us.

Get a paper or electronic copy of this Notice

You may request a copy of this Notice at any time.

These rights are part of HIPAA’s required individual-rights framework for the notice.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Evner Behavior Services or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint. HHS explains that individuals may complain to their provider or HHS OCR.

To file a complaint with us, contact:

Privacy Officer
Evner Behavior Services
12350 Shore Acres Drive Jacksonville Florida 32225
7705008137
clatham@evnerbehaviorservices.com

To file a complaint with HHS, you may contact the Office for Civil Rights through HHS.

Changes to This Notice

We reserve the right to change this Notice and make the revised Notice effective for information we already have, as well as for information we receive in the future. We will post the current Notice on our website and make a copy available upon request. HHS states that covered entities must revise and distribute the notice when material privacy practices change.

TERMS OF USE

Evner Behavior Services
Last Updated: March 9, 2026

Acceptance of These Terms

These Terms of Use govern your access to and use of the Evner Behavior Services website, including any content, features, forms, and services available through the site.

By using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the website.

Website Purpose

This website provides general information about Evner Behavior Services, our service areas, and ways to contact us. The website does not provide emergency care, crisis intervention, legal advice, or medical advice.

No Clinical Relationship Created by Website Use

Using this website, submitting a contact form, or sending us an email does not create a provider-patient relationship, guarantee services, or establish an emergency response obligation. Services begin only after completion of our intake, review, and any required consent and service documents.

No Emergency Communications

Do not use this website or website forms for emergencies, urgent clinical issues, or time-sensitive medical concerns. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

Health Information Submitted Through Website

Please do not submit highly sensitive medical or confidential information through general website forms unless specifically requested through a secure process. While we use reasonable safeguards, standard website forms and email may not always be the appropriate method for transmitting sensitive information. FTC guidance emphasizes the importance of accurate privacy promises and reasonable security measures for consumer information.

Eligibility

This website is intended for use by adults, including parents, guardians, caregivers, referral sources, and other individuals seeking information about our services. If you are under 18, you may use this website only with the involvement of a parent or legal guardian.

Permitted Use

You may use this website only for lawful, personal, and informational purposes related to learning about or contacting Evner Behavior Services.

You agree not to:

  • Use the website in violation of any law or regulation

  • Attempt to gain unauthorized access to the website or its systems

  • Interfere with the website’s operation or security

  • Introduce malicious code, bots, or harmful material

  • Copy, scrape, republish, or exploit website content for commercial use without permission

Intellectual Property

All website content, including text, graphics, logos, branding, layout, and other materials, belongs to Evner Behavior Services or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or reuse website content without prior written permission, except for personal, noncommercial use.

Third-Party Links

This website may contain links to third-party websites for convenience. We do not control those third-party sites and are not responsible for their content, privacy practices, or availability.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Evner Behavior Services disclaims all warranties, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Evner Behavior Services and its owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, this website.

Indemnification

You agree to defend, indemnify, and hold harmless Evner Behavior Services and its affiliates, officers, employees, and agents from claims, damages, liabilities, and expenses arising from your misuse of the website or your violation of these Terms.

Changes to the Website or Terms

We may update, suspend, or discontinue any part of the website at any time. We may also revise these Terms of Use from time to time. Your continued use of the website after changes are posted means you accept the revised Terms.

Governing Law

These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact Information

If you have questions about these Terms of Use, please contact:

Evner Behavior Services
12350 Shore Acres Drive Jacksonville Florida 32225
7705008137
clatham@evnerbehaviorservices.com